Specials & Features Of The Day Each day at pre-shift meetings, that day's Specials will be discussed at the restaurant. We offer daily specials for three reasons:
- To add variety to our menu
- To allow our customers the best of seasonal items.
- To allow us to test items for future menu development.
These specials may include a drink special, an appetizer, a salad, an entree, or a dessert item. In addition to placing a "special" card on the table, you as the server will present the "specials" verbally. This enables you to describe them thoroughly, and answer any questions the customer may have.
When presenting the specials, you should start with drink specials, then appetizers, soups, and entrees. In describing the specials, you must use adjectives, which will entice the customers.
When presenting the specials, you should start with drink specials, then appetizers, soups, and entrees. In describing the specials, you must use adjectives, which will entice the customers.
- Bad Example:
"Tonight we have New York strip with Vegetable Medley."
- Good Example:
"Featured this evening is the tender New York Strip, wood-fired and served with fresh sautéed vegetables. The blend of hickory and oak add to the flavor of the juicy steak, complimented bythe crisp combination of broccoli, cauliflower, carrots and squash."
It is obvious which of these descriptions sounds more appetizing, and reflects your confidence in the special. If you are not sure which adjectives you should use, ask your fellow sales staff or manager on duty how they would describe the special. You may find that incorporating others' verbiage helps your special descriptions sound appealing.
It is obvious which of these descriptions sounds more appetizing, and reflects your confidence in the special. If you are not sure which adjectives you should use, ask your fellow sales staff or manager on duty how they would describe the special. You may find that incorporating others' verbiage helps your special descriptions sound appealing.
- Todays Special
- Beer - Coffee - Tea - Desserts Beer, Coffee & Tea
- The wait staff serves all beer, soda, coffee and tea. Refills are all handled by the servers. If you are busy, you may instruct the busperson to help you out.
- There is no charge for refills of soda, coffee or tea, even if a new tea bag is served.
- Desserts
It is a good time to remind guests to save room for dessert, when you return to their table to check on the entrees. At this time, you may want to suggest a few dessert items, to plant the thought. Later, when clearing the table, ask your guests if they are ready to try dessert. You can then begin to describe a few of your favorite dessert items. In today's health-conscious fat-free society, customers stay away from desserts...NOT TRUE. We will try to offer some low-fat desserts, but you, the server, can always suggest splitting a dessert and bringing out additional forks or spoons. This is effective salesmanship that will increase your check, and also enhance your guests' experience.
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