Ο Πελάτης - The Guest (5)

• Never underestimate the importance of a guest!!!

1. A guest is not dependent upon us -- we are dependent upon him (or her).
2. A guest is NEVER an interruption of our work - he is the purpose of it.
3. A guest does us a favor when he comes here -- we are not doing him a favor by serving him.
4. A guest is part of our business -- not an outsider.
5. A guest is not a cold statistic -- he is a flesh and blood human being with feelings and emotions, like our own.
6. A guest is a person who brings us his wants -- it is our job to fill those wants.
7. A guest is deserving of the most courteous and attentive treatment we can give him.
8. A guest is the lifeblood of the Restaurant.
9.